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Components returns rates (7)
by Marc Prieur
Published on November 16, 2012

3.5" hard drives

- Western 1.48% (against 1.63%)
- Samsung 1.65% (against 1.23%)
- Seagate 1.70% (against 1.89%)
- Hitachi 3.77% (against 3.95%)

With an improved score, Western has taken over from Samsung at the top. Samsung’s returns rate has also got worse. Seagate is hot on the heels of Samsung and Hitachi, as was the case in our last report, brings up the rear with quite a high rate. It is to be hoped that Toshiba, which has taken over Hitachi’s 3.5" hard drive production, will be able to remedy this problem.

4 hard drives have a higher than 5% rate:

- 7.65% for the Hitachi Deskstar 7K3000 3 TB
- 6.91% for the Seagate Barracuda XT 2 To
- 5.78% for the Seagate Barracuda 7200.12 160 GB
- 5.30% for the Samsung SpinPoint F3 (HD253GJ) 250 GB

Here now are the stats for the 3 TB drives sold over the period:

- 7.65% for the Hitachi Deskstar 7K3000 3 TB
- 4.86% for the Seagate Barracuda XT 3 TB
- 3.36% for the Seagate Barracuda 7200.14 3 TB
- 3.12% for the WD Caviar Green 3 TB

And the 2 TB drives:

- 4.60% for the WD Caviar RE4 2 TB
- 3.91% for the WD Caviar Black 2 TB
- 3.32% for the WD Caviar Green 2 TB WD20EARS
- 2.28% for the Seagate Barracuda 7200.14 2 TB
- 1.94% for the WD AV-GP 2 TB
- 1.46% for the WD Caviar Green 2 TB WD20EARX
- 1.03% for the WD RE4-GP 2 TB

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