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A look into dead pixels- 2007
by Vincent Alzieu
Published on May 22, 2007

Eizo
Eizo is part of the upper crust for screens. They are a recognized worldwide for the quality and reliability of their monitors... even if there are so few users that have these products on their desk tops.

Another interesting point is that they say they follow the ISO norm, but are known to be accommodating. If the dead pixel is in the middle of the screen, it’s replaced.

Eizo took the time to respond (we thank them) and they even went as far as giving us the dead pixel defect rates. According to them, less than 0.01 % or less than one screen in 10,000 is subject to this type of problem.

1 – BeH : From how many dead pixels will you replace a LCD screen ? Does your exchange policy match the ISO 13406-II norm?


2 – BeH : What percentage of screens is affected by the problem of dead pixels according to you ?

  • Less than 0.01 %

    3 – BeH : Why not offer a standard zero dead pixels warranty ?

  • EIZO not being a panel manufacturer, we use panels that are supplied according to development plans, however, this is in accordance with the ISO 13406-II international norm, which is imposed by panel manufacturers.

    4 – BeH : How much would you evaluate the additional cost of a zero dead pixel policy to be?

  • The additional cost would not be interesting for the client, given the current low risk of detection of this type of defect.

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